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Hospitality Revenue Management Acronyms

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ADR

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Average Daily Rate: A metric used to calculate the average price or rate for each hotel room sold for a specific day.

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RevPAR

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Revenue Per Available Room: A performance metric in the hotel industry, which is calculated by multiplying a hotel's average daily room rate (ADR) by its occupancy rate. It can also be calculated by dividing total room revenue by the total number of available rooms in the period.

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GOPPAR

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Gross Operating Profit Per Available Room: A financial metric used that measures the total revenue of the hotel minus expenses, before taxes and interest, divided by the total number of available rooms.

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TRevPAR

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Total Revenue Per Available Room: A measure of a hotel's revenue across all sources of income, divided by the number of available rooms.

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OCC

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Occupancy Rate: The ratio of rented or used space compared to the total amount of available space. For hotels, it's the number of occupied rooms divided by the total number of rooms.

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LOS

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Length of Stay: The number of nights a guest stays in a hotel.

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GDS

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Global Distribution System: A worldwide computerized reservation network used as a single point of access for reserving airline seats, hotel rooms, rental cars, and other travel-related items by travel agents, online reservation sites, and large corporations.

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CRS

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Central Reservation System: An electronic system that provides a way for customers to book hotel rooms and other travel related services online.

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PMS

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Property Management System: A software application used to cover objectives like coordinating the operational functions of the front office, sales, planning and reporting, etc.

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NRevPAR

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Net Revenue Per Available Room: Revenue per available room after considering the distribution costs. It's a performance metric in the hotel industry that factors in the costs of distribution.

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CPOR

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Cost Per Occupied Room: The average cost to the hotel for each room that is occupied. It is calculated by dividing the total cost by the number of rooms occupied.

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NOI

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Net Operating Income: The revenue from property after operating expenses have been deducted, but before taxes and interest are deducted.

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EBITDA

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Earnings Before Interest, Taxes, Depreciation, and Amortization: A measure of a company's overall financial performance and is used as an alternative to net income in some circumstances.

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OBE

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Online Booking Engine: A software interface that allows for the direct booking of travel products on an agency’s website.

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RFM

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Revenue Forecasting Model: A predictive model used to estimate future revenue performance of a business, taking into account historical data, trends, and patterns.

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STLY

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Same Time Last Year: A reference to the comparative period in the previous year; used in trend analysis to measure performance, growth, or decline.

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OTA

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Online Travel Agency: A web-based marketplace that allows consumers to book travel-related services such as flights, hotels, and car rentals. Examples include Expedia and Booking.com.

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RGI

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Revenue Generation Index: A measure of a hotel's market share performance compared to a set competitive market. It's calculated by dividing a hotel's RevPAR by the RevPAR of its competitive set.

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BBE

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Best Available Rate: The lowest non-restricted rate bookable by all guests. This rate can change several times a day depending on demand.

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MLOS

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Minimum Length of Stay: The smallest number of nights for which a hotel room can be booked at a particular rate.

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HOD

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Hotel Occupancy Tax: A tax imposed by a city, state, or country on guests for the rental of a hotel room.

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KPI

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Key Performance Indicator: A type of performance measurement that evaluates the success of an organization or of a particular activity in which it engages.

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GOP

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Gross Operating Profit: The profit from all sources of operations after deducting related operating expenses but before income tax and interest.

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YTD

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Year-to-Date: The period from the beginning of the current year (either the calendar year or fiscal year) to the current date, used for reporting financial figures.

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F&B

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Food and Beverage: Relates to the food and drink services offered in the hospitality industry such as in hotels, restaurants, and events.

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