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Hospitality Revenue Management Acronyms
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OBE
Online Booking Engine: A software interface that allows for the direct booking of travel products on an agency’s website.
RFM
Revenue Forecasting Model: A predictive model used to estimate future revenue performance of a business, taking into account historical data, trends, and patterns.
LOS
Length of Stay: The number of nights a guest stays in a hotel.
RevPAR
Revenue Per Available Room: A performance metric in the hotel industry, which is calculated by multiplying a hotel's average daily room rate (ADR) by its occupancy rate. It can also be calculated by dividing total room revenue by the total number of available rooms in the period.
NRevPAR
Net Revenue Per Available Room: Revenue per available room after considering the distribution costs. It's a performance metric in the hotel industry that factors in the costs of distribution.
CRS
Central Reservation System: An electronic system that provides a way for customers to book hotel rooms and other travel related services online.
STLY
Same Time Last Year: A reference to the comparative period in the previous year; used in trend analysis to measure performance, growth, or decline.
NOI
Net Operating Income: The revenue from property after operating expenses have been deducted, but before taxes and interest are deducted.
OTA
Online Travel Agency: A web-based marketplace that allows consumers to book travel-related services such as flights, hotels, and car rentals. Examples include Expedia and Booking.com.
GOP
Gross Operating Profit: The profit from all sources of operations after deducting related operating expenses but before income tax and interest.
OCC
Occupancy Rate: The ratio of rented or used space compared to the total amount of available space. For hotels, it's the number of occupied rooms divided by the total number of rooms.
PMS
Property Management System: A software application used to cover objectives like coordinating the operational functions of the front office, sales, planning and reporting, etc.
HOD
Hotel Occupancy Tax: A tax imposed by a city, state, or country on guests for the rental of a hotel room.
ADR
Average Daily Rate: A metric used to calculate the average price or rate for each hotel room sold for a specific day.
TRevPAR
Total Revenue Per Available Room: A measure of a hotel's revenue across all sources of income, divided by the number of available rooms.
GDS
Global Distribution System: A worldwide computerized reservation network used as a single point of access for reserving airline seats, hotel rooms, rental cars, and other travel-related items by travel agents, online reservation sites, and large corporations.
CPOR
Cost Per Occupied Room: The average cost to the hotel for each room that is occupied. It is calculated by dividing the total cost by the number of rooms occupied.
RGI
Revenue Generation Index: A measure of a hotel's market share performance compared to a set competitive market. It's calculated by dividing a hotel's RevPAR by the RevPAR of its competitive set.
KPI
Key Performance Indicator: A type of performance measurement that evaluates the success of an organization or of a particular activity in which it engages.
EBITDA
Earnings Before Interest, Taxes, Depreciation, and Amortization: A measure of a company's overall financial performance and is used as an alternative to net income in some circumstances.
MLOS
Minimum Length of Stay: The smallest number of nights for which a hotel room can be booked at a particular rate.
F&B
Food and Beverage: Relates to the food and drink services offered in the hospitality industry such as in hotels, restaurants, and events.
GOPPAR
Gross Operating Profit Per Available Room: A financial metric used that measures the total revenue of the hotel minus expenses, before taxes and interest, divided by the total number of available rooms.
BBE
Best Available Rate: The lowest non-restricted rate bookable by all guests. This rate can change several times a day depending on demand.
YTD
Year-to-Date: The period from the beginning of the current year (either the calendar year or fiscal year) to the current date, used for reporting financial figures.
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