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Basic Counseling Skills

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Active Listening

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A technique that involves the listener fully concentrating, understanding, responding, and then remembering what is being said. Its purpose is to understand the speaker's message and provide them with emotional support.

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Open-Ended Questions

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These are questions that cannot be answered with a simple 'yes' or 'no', encouraging the client to elaborate on their thoughts and feelings. The purpose is to gather more information and encourage discussion.

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Reflecting

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This technique involves the counselor restating or summarizing what a client has said to show understanding. Its purpose is to reassure clients that they are being heard and understood.

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Clarifying

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A skill used to ensure that the counselor has correctly understood the client's message. It helps in removing ambiguity and confusion.

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Empathic Responding

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Responding to emotions expressed by the client rather than the content alone, showing understanding and acceptance of their emotional experience. Helps in establishing a deeper connection.

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Summarization

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Bringing together pieces of information to form a cohesive overview. This can help in highlighting progress, reviewing a topic or transitioning between different parts of a conversation.

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Probing

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Asking further questions to gain deeper insight into the client's issue. It helps to uncover underlying problems and encourages a more thorough exploration of issues.

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Confrontation

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Pointing out discrepancies or contradictions in a client’s behaviors, attitudes, feelings, or thoughts. It is done to help clients gain insight and see things from a different perspective.

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Self-Disclosure

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When the counselor shares personal experiences or feelings with the client, aiming to enhance the therapeutic relationship and demonstrate empathy and understanding.

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Silence

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Intentionally not speaking to allow space for the client to process their thoughts and feelings. It is a powerful tool that can promote introspection and emotional processing.

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Reframing

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Changing the frame of reference for looking at an individual’s situation or viewpoint. It offers a different interpretation of an event or experience to change its meaning.

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Normalization

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A technique that reassures the client that their thoughts and feelings are typical and expected under the circumstances. It aims to reduce feelings of alienation and shame.

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Validation

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Acknowledging and accepting the client's thoughts, feelings, behaviors, and experiences. It is important for building trust and empathy in the therapeutic relationship.

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Mirroring

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Matching the client’s nonverbal behaviors to show understanding and acceptance. It's a nonverbal way to show empathy and create rapport.

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Paraphrasing

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Restating the client’s message in the counselor’s own words. This ensures both parties are on the same page and helps clients feel heard and validated.

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