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Mediation is a facilitated negotiation process where a neutral third-party, the mediator, helps the disputing parties to reach a voluntary, negotiated resolution. It is typically used for civil disputes, family law matters, and some commercial cases.

Arbitration is a private dispute resolution process where a neutral third-party, the arbitrator, hears evidence and arguments then makes a binding decision. It's often used for labor disputes, business contracts, and international commercial disputes.

Conciliation is a process similar to mediation, where a conciliator meets with the parties separately and together to resolve their differences. It is used when parties seek a facilitative role but with more involvement in the discussion.

Negotiation is a direct dialogue between parties to resolve a dispute without the involvement of third parties. It is typically used for more minor disputes or as a first attempt to resolve an issue before moving to other forms of dispute resolution.